This resets the health status to "Healthy".Ī reset doesn't clean up threats or fix software, but does clear alerts in Sophos Central and on the computer.ĭo a reset if you want to clear old issues and focus on current or future ones. You'll need a converter (which we provide) to read the data.Ĭlick More actions to see Reset health status. You can also save it in the Amazon Web Services (AWS) S3 bucket you specify. For more information on forensic snapshots see Forensic snapshots. This gets data from a Sophos log of the device's activity and saves it on that device. You can create a "forensic snapshot" of data from the device. Create forensic snapshotĬlick More actions to see Create forensic snapshot. For more information, see Sophos Diagnostic Utility. This runs the Sophos Diagnostic Utility, which collects logs and sends them to Sophos support. DiagnoseĬlick More actions to see Diagnose. If a computer scan is already running, the new scan request is ignored, and the earlier scan carries on. If the computer is offline, it's scanned when it is back online. You can see alerts about unsuccessful cleanup on the Alerts page. When complete, you can see a "Scan completed" event and any successful cleanup events on the Logs & Reports > Events page. Scan NowĬlick More actions to see Scan Now. This lets you add the computer to a group, move it to a different group, or remove it from its current group. Change groupĬlick More actions to see Change group. To see which Live Response sessions have started or ended, view the Sophos Central audit log. You browse elsewhere in Sophos Central from here.
The connection is also closed in the following cases: You can browse elsewhere in Sophos Central from here. The connection is closed, although the tab remains open. Use DOS, UNIX, or Linux commands depending on the computer to which you’ve connected. Configure your browser to allow it.Īt the command prompt, enter commands to perform your investigation or remediation. If the new tab doesn't open, your browser may have blocked it. In Session purpose, summarize your session.Ī connection to the computer opens in another browser tab. We recommend signing in with a Sophos ID, because other methods, such as a Microsoft federated sign-in with MFA, might not let you access Live Response.īefore you start, ensure Live Response is turned on in Overview > Global Settings > Endpoint Protection > Live Response. You must sign in with multi-factor authentication (MFA). You must be a Super Admin or have a custom role that includes Start Live Response sessions on computers. To use Live Response, you must meet these conditions: You can connect to the computer even if it’s isolated. Live Response allows you to connect to the computer to investigate and remediate possible security issues.
HOW TO UNINSTALL SOPHOS ENDPOINT WITHOUT TAMPER PROTECTION SOFTWARE
You must uninstall the Sophos software before deleting a computer. Click it to reconnect the computer to the network.
When a computer is isolated, you see the following under the computer icon and security status.Ī link labeled Remove from Isolation. You can still manage the computer from Sophos Central, and you can remove it from isolation at any time. You might want to do this if it has potential threats on it. Isolate isolates the computer from the network. This option is available if you have Intercept X Advanced with XDR. Click More actions to show the extended list of actions.Īll the actions are described below. You can take actions on the computer with the buttons and links in the left-hand pane. Red warning sign if there are high-priority alerts.
Orange warning sign if there are medium-priority alerts. Green checkmark if there are low-priority alerts or no alerts. The left-hand pane always shows, even when you click the other tabs on this page.Īn icon shows you whether the computer has any security alerts: Icon
0 kommentar(er)
